Contact Us

We’re Here to Help You Create a Beautiful Home

Thank you for visiting Lumora™ Home. We are always happy to assist with product questions, order details, delivery updates, and after-purchase support.

Whether you need help choosing a curved sofa, dining chair, coffee table, bed frame, nightstand, dining table set, lounge chair, bookcase, floor lamp, or storage dresser, our support team is here to make your shopping experience clear, smooth, and helpful.

Customer Support

Our team can help with:

• Product questions about sofas, chairs, tables, beds, nightstands, dressers, bookcases, lamps, and lounge furniture.
• Order information including confirmation, processing, and order updates.
• Shipping and tracking questions after your order has been placed.
• Return and refund guidance for eligible order concerns.
• Damaged, missing, or incorrect items that may need review.
• Care suggestions for upholstered furniture, wood-finish pieces, stone-look surfaces, lighting items, and storage furniture.
• Size, color, material, and styling questions before purchase.
• General store support before or after your order.

Contact Details

Support Hours

Monday – Friday
9:00 AM – 6:00 PM

Helpful Information to Include

To help us respond more efficiently, please include the following details when relevant:

• Your order number
• The email address used at checkout
• The product name or item you are asking about
• A clear description of your question or concern
• Photos if your request involves damage, packaging condition, missing parts, incorrect items, or visible product issues
• Room measurements or placement questions if you need help choosing a suitable furniture size

Providing complete details helps our team understand your request and offer more accurate support.

Before Contacting Us

You may also review our store policy pages for information about shipping, returns, refunds, privacy choices, and service terms. Product pages may include useful details such as dimensions, materials, color, intended use, assembly notes, and care guidance.

For furniture items, we recommend checking product size information carefully before ordering. Please measure your room, doorway, stairway, elevator, and intended placement area to help ensure the item fits your space.

Thank You for Choosing Lumora™ Home

We appreciate your trust and look forward to helping you with your furniture, home styling pieces, and everyday living essentials.

Lumora™ Home — thoughtful support for calm, refined, and beautifully finished spaces.